Personal data and cookies policy
Syntony is committed to respecting the confidentiality of your personal data and privacy and takes care to protect your personal information. Please read the following carefully to learn how we collect and use your personal information and the choices available to you in connection with its use.
For the purposes of this privacy and cookie policy (hereinafter “Personal data and cookie policy”), the data controller is Syntony, a company registered in the Toulouse Trade and Companies Register.
Who are we?
Syntony, a simplified joint-stock company, whose registered office is located at 5 Chemin du Chèvrefeuille, 31300 Toulouse
Phone Number: +33 (0)5 81 31 99 19
Email : contact@syntony.fr
VAT number : FR12 809 830 011
RCS number : 809 830 011 00031
Share capital : 279 300 €
Our website address is: https://www.syntony-gnss.com
To Whom does this policy apply?
This Policy applies to the product and service offerings offered by Syntony (the “Products and Services”) provided on our website and more specifically:
- Personal Data collected during a contact request;
- Personal Data collected during the request for documentation;
- Personal Data collected when you apply for a job on our site;
- Personal Data that may be collected when you enter into a business relationship with our company;
- Personal Data collected when using sharing buttons on social networks (Facebook, Instagram, Youtube, LinkedIn, etc.);
- Personal Data by installing cookies when connecting to and/or visiting the Site(s) and Applications.
This Personal Data and Cookies Policy applies regardless of whether you are a “Visitor” (meaning that you simply consult the Products and Services) or a “User” (which means that you are registered on the Site and/or the Application).
By accessing or using our company’s website and providing us with information via the Site, you agree to this Privacy and Cookie Policy. We recommend that you regularly review this Privacy Policy as we update and amend it regularly.
What data do we collect?
Non-personally identifiable data
You can visit our Site without providing us with any personally identifiable information unless you decide to become a Site User requiring registration.
Indeed, like most online services, we automatically collect certain data and information about you and/or your computer each time you visit our Site without them allowing you to be identified. This information includes.
- the type of Internet browser you use;
- the type of operating system and device you use to access the Site;
- The domain name of your Internet service provider.
- the web page from which you came;
- your country of residence and language;
- the pages and options you visit and access on our Site and/or Application.
When you access, visit, and/or use our Site, we may therefore track your visit and collect certain data relating to your use of the Products and Services and your activity on the Site as described below in the section on “cookies”.
Personal Data
In some cases, in particular to register, contact, or request documentation, you may be asked to provide certain personal data such as your surname, first name, email address, and telephone number (hereinafter the “Personal Data”).
When you contact us or when you request to be informed by email or post, we collect Personal Data that you voluntarily decide to communicate to us.
How do we collect your data?
You provide Syntony directly with the personal data we collect about you.
We collect and process data when you:
- Fill out voluntarily and send a contact form;
- Fill out and voluntarily submit a form to apply for a job;
- Voluntarily complete and send a subscription to marketing emails (newsletter, information about our products and solutions, etc.)
- Voluntarily complete and send a customer survey or post a comment on our electronic networks, or by email
- Use or visit our website via browser cookies.
How do we use your data?
Syntony collects your data to:
- Respond to your requests for information about our products and company;
- Process your spontaneous application or your application to a job advertised on our site;
- Send you emails with information about our company, products, and services that may be of interest to you
- To analyze your browsing on our website
Depending on the nature of the data, only the Services concerned are authorized to use them.
Below is a summary of the data we collect, how we use it, who specifically uses it within Syntony, and the legal basis for those uses.
Data collected | Use | Recipients of the data | Legal basis |
Personal contact data to obtain information about our products or our company (name, surname, email address, telephone) | Processing of the request for information | Sales and Marketing Teams | Your request to be contacted (pre-contractual exchanges) |
Personal data provided to apply for a job (surname, first name, email address, telephone, data mentioned on the curriculum vitae and cover letter) | HR processing for recruitment | HR and Marketing Teams External service provider in charge of payroll and legal | Your request to be contacted (pre-contractual exchanges) |
E-mail subscription forms (newsletter) | Marketing | Sales and Marketing Teams | Your Consent |
Data from cookies (IP address, etc.) | Marketing, Behavior Analysis | Sales and Marketing Teams Advertising Partners | Your consent to cookies |
Data from marketing emails | Marketing, Behavior Analysis | Sales and Marketing Teams | Your Consent |
How long do we keep your data?
Data is stored electronically on Syntony’s servers and those of our storage service providers and is retained only as long as necessary for each of the purposes set out in this Privacy Policy or as otherwise required by applicable laws.
As soon as the Data is no longer necessary for the defined purposes, or when you ask us to erase it, and provided that it is not or no longer subject to mandatory retention required by law, the Data is then permanently deleted, or otherwise fully anonymized and possibly kept for statistical purposes.
Marketing
Syntony would like to send you information about our products and services that may be of interest to you.
If you have agreed to receive marketing content, you can always unsubscribe at any time.
You also have the right to prevent Syntony, at any time, from contacting you for marketing purposes.
To unsubscribe, especially if you no longer wish to be contacted for marketing purposes, contact us at the following address: contact@syntony.fr
What are your data protection rights?
Syntony wants to ensure that you are fully aware of all your data protection rights. Each user has the following rights:
Right of access – You have the right to request copies of your personal data from Syntony. This service may result in a small charge for processing fees.
Right to rectification – You have the right to ask Syntony to correct any information that you believe is inaccurate or no longer current. You also have the right to request that Syntony amend information that you believe to be incomplete or incorrect.
The right to be forgotten – You have the right to request that Syntony erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request Syntony to restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to the processing of your personal data by Syntony, under certain conditions.
The right to transfer – You have the right to request that Syntony transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make one or more of these requests, we have one month to acknowledge receipt of your request.
If you wish to exercise one or more of these rights, please contact us at our email address: contact@syntony.fr
Call us now: +33 (0)5 81 31 99 19
Or write to us at: Syntony GNSS, 5 chemin de chèvrefeuille31300 Toulouse, France
What are cookies? How to manage cookies?
A cookie (or tracker) is a text file placed on the device you use to access the Internet (computer, mobile phone, tablet, etc.) when you visit a site via your browser software.
We place a unique identifier in the cookie and use the cookie to link your computer to the information we store in our database.
It contains several data to recognize you:
- the name of the server that deposited it;
- an identifier in the form of a unique number;
- possibly an expiration date.
We use cookies to:
- Recognize you when you return to our Site;
- Inform you of new topics that may be of interest to you;
- Personalize content that may be useful to you;
- Measure the audience on the Site for commercial purposes.
Cookies do not contain any Personal Data and do not allow access to your computer.
The maximum period of validity of consent to the deposit of cookies is 13 months. At the end of this period, we will ask for your consent again.
When you first visit our Site, an information banner will be displayed when the page opens. By continuing to browse the Site and after clicking on “Accept”, you expressly consent to Syntony being able to deposit all cookies and tracers used on your device (cookies related to operations relating to targeted advertising, certain audience measurement cookies, social network cookies generated in particular by their sharing buttons when they collect Personal Data). The banner will remain displayed until you make a choice.
If you do not wish to accept all or part of cookies and tracers, we recommend that you click on “Settings” on the same banner, and follow the detailed instructions allowing you to refuse all or part of cookies and tracers.
You also can modify any time the settings of your internet browser to accept, configure, or, on the contrary, refuse cookies. You have several options: accept all cookies, be notified when a cookie is saved, or systematically refuse all cookies. You also can return to your choice at any time during your navigation by clicking on the permanent button “Cookie Settings” at the bottom left of your screen.
Each web browser offers different configuration methods to manage cookies. In general, they are described in the help menu of each browser. If you are using a browser type or version different from those listed below, we invite you to consult the “Help” menu of your browser: Firefox, Chrome, Internet Explorer, Safari, and Opera.
How do we use cookies?
There are many types of cookies, but our website only uses the following:
- Functionality Cookies – Syntony uses these cookies so that we recognize you when you visit our website and remember your preferences if you have indicated them. These may include the language you prefer and the geographic location where you are. A mix of first-party and third-party cookies is used.
- Advertising Cookies – Syntony uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address. Syntony may share some of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may see advertising based on your browsing habits on our website.
Personal data policy and cookies of other websites
The Syntony website contains links to other websites. Our personal data and cookie policy apply only to our website, so if you click on a link to another website, we invite you to consult the personal data and/or cookie policy applied there.
Changes to our personal data and cookies policy
Syntony regularly adapts its personal data policy and indicates any updates on this page. This personal data and cookies policy was last updated on Monday 13th, February 2023.
How to contact us
If you have any questions about Syntony’s personal data policy or the data we hold about you, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us.
Email us at: contact@syntony.fr
Call us now: +33 (0)5 81 31 99 19
Or write to us at: Syntony GNSS5 chemin de chèvrefeuille31300 Toulouse, France
How to contact the competent authority in case of a dispute
If you wish to file a complaint or if you believe that Syntony has not responded to your requests satisfactorily, you may contact the Commission Nationale de l’Informatique et des Libertés (CNIL).
For any further question, feel free to send an email to contact@syntony.fr